Formulation of the corporate strategy, along with development of the organizational components according to 9-5-4 Management Guide; 1 year management contract and delivering training program on customer service

Formulation of the corporate strategy, along with development of the organizational components according to 9-5-4 Management Guide; 1 year management contract and delivering training program on customer service

The management system of 9 organizational elements have been developed & implemented based on MMix 9-5-4 Management Guide:
-Strategy formulation;
-Engineering the structure;
-Talents management;
-Internal processes based on ISO9001;
-Customer service management;
-Marketing;
-Sales;
-Information technology;
-Resource management.
1-year Management Contract;
Delivering the following training courses:
-Excellence in Customer Service;
-Handling Customer Complaints;
-Excellence in Selling Techniques;
-Communication skills;

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