Date(s) - 26/10/2020 - 30/10/2020
TÜV Rheinland Academy offers this five-day “CQI IRCA QMS Auditor / Lead Auditor Training Course”,
registered by CQI IRCA. It is valid and accepted worldwide (AO 17216, registration number A17217). With a
certificate of this course you will have the opportunity to act on the international auditor level and to take full
advantage of this worldwide recognition for your company and yourself in auditor position.
Qualified quality management personnel.
Designed auditors want to carry out audits for companies with international operations or want to take on this task in the future.
Delegates are expected to have to following prior knowledge:
a) Knowledge of the following quality management principles and concepts:
1. The Plan, Do, Check, Act (PDCA) cycle.
2. The relationship between quality management and customer satisfaction.
3. Commonly used quality management terms and definitions and the 8 Quality Principles as given in
4. The process approach used in quality management.
5. The Model of a Process Based Quality Management System, the structure and content of ISO 9001.
Recap of audit basics (ISO 9001)
Guidelines for Audits (ISO 19011 and ISO 17021)
Planning, preparation and implementation of audits
Surveillance activities, follow-up
Questioning techniques, audit opening, audit questions, active listening, communication problems
Be exposed by the Course Tutor to different concepts and methods;
Be divided into teams for practical exercises and case studies;
Perform Individual & Team Presentations;
Be exposed to practical cases in developing audit documents;
Go through an auditing simulation and conduct self-evaluation.
International CQI IRCA Certificate TÜV Rheinland PersCert after successful completion of the
Validity for 3 Years.
5 Full Days.
Bookings are closed for this event.