ISO 9001:2015 QMS and Internal Quality Auditing Techniques

ISO 9001:2015 QMS and Internal Quality Auditing Techniques

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Date(s) - 29/06/2021 - 30/06/2021
0:00 am

Management Mix


Course Objectives:
 Get exposed to the new standard requirements in Annex SL for Management System Structure;
 Determine implementation methods to align your QMS with the requirements of ISO 9001:2015;
 Gain Knowledge on the implementation of a Risk Based Approach in your organization;
 Acquire the necessary methodology and techniques for auditing and evaluating the Quality Management System;
 Review the guidelines for Auditing Quality Management Systems.

Target Audience:

 Quality coordinators
 Internal quality auditors
 Process owners .

Training Outline:

 Introduction to ISO 9001 Quality Management System
• Principles and terminology
• Overview on ISO 9001
• key changes between ISO 9001:2008 and ISO 9001:2015;

 Annex SL (Appendix 2) –High Level Structure (HLS)
• Introduction to Appendix 2 HLS,
• Key Changes in Terms and Definitions.

 ISO 9001:2015 Requirements
• QMS Benefits and Key Changes in Principles.
• KANO Model,
• Major differences in Terms and Definitions,
• Overview of changes between 2008 and 2015 versions,
• Context of the Organization and Leadership,
• New Standard’s documentation requirements.

 Risk Based Approach
• Risk based thinking and process management,
• Methodology for risk identification and assessment.
• Techniques for Process Risk Management.

 Audits Types and Terminology
• Types of audits
• Internal audit objectives
• Internal audit scope and criteria
• The audit processes
• Roles and responsibilities of the internal auditor
• Auditing skills

 Planning, preparation and management of audits
• Presentation and preparation of the audit program
• Audit Checklist development
• Auditing Techniques
• Conducting process audits
• Audit & reporting the findings
 Reporting audit findings
• Verifying corrective action
• Follow up
• Concluding Remarks


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