Our experts train numerous managers and employees yearly both in the public and private sector, providing them with different managerial skills essential for effective organizational performance. With its wide range of over 350 training programs, the Group has proven its leadership and achieved a customer satisfaction rate of more than 99% (Indicator audited by third party).
We proactively design, develop and deliver training courses in accordance with but not limited to the nine organizational components incorporated in its 9-5-4 Management Guide. In addition to its weekly public training courses, we also organize customized in-house courses for its clients.
Our training & capacity building programs are developed and implemented according to the below 5 main activities:
1. Analyzes competency gaps in the organization (CGA);
2. Assesses training needs (ATN);
3. Designs & develops the training program (TPD);
4. Conducts the training program (CTP); and
5. Evaluates & reports the performance of each participant (EPP).
Moreover, we are the local partner of the International Finance Corporation (IFC) (World Bank Group) to support the growth of SMEs in all the Lebanese regions by providing Business EdgeTM training courses to develop the competencies of businessmen & women and has accredited trainers to deliver the mentioned courses.