| 1101 |
Best Practices in Organization & Management |
| 1102 |
Best Practices in Strategic Management |
| 1103 |
Best Practices in Organizational Development |
| 1104 |
Cross-Cultural Management |
| 1105 |
Start & Manage a Successful business |
| 1106 |
Best Practices in Corporate Governance |
| 1107 |
Best Practices in SME Management |
| 1108 |
Best Practices in Hoshin Strategic Management |
| 1109 |
Best Practices in the Balanced Scorecard |
| 1110 |
Best Practices in Project Management according to ISO 10006 / 10007 |
| 1111 |
Best Practices in Strategy Mapping |
| 1112 |
Total Quality Management, European Business Excellence Guide: EFQM |
| 1113 |
Best Practices in Strategy Audit |
| 1114 |
Strategic Planning Management |
| 1115 |
Designing & Elaborating a Protocol in a Family Business |
| 2000 |
Best Practices in Technical Report Writing |
| 2100 |
Management Systems & standards |
| 2101 |
ISO 9001:2008, Quality Management System |
| 2102 |
Editing Quality Documents according to ISO 9001 |
| 2103 |
Quality Tools & Indicators (KPIs) For Performance Measurement & Improvement |
| 2104 |
Internal Quality Audit |
| 2105 |
Lead Auditor ISO 9001:2008 IRCA Registered |
| 2106 |
Best Practices for Store Managers |
| 2107 |
Best Practices in T.P.M. |
| 2108 |
Best Practices in S.P.C. |
| 2109 |
Best Practices in Process Management |
| 2110 |
Best Practices in Process Reengineering |
| 2111 |
Best Practices in Six Sigma |
| 2112 |
5S Best Practices in Total Qality Environment |
| 2113 |
Quality Function Deployment QFD |
| 2114 |
Excellence In Benchmarking |
| 2115 |
Code of Practice for Risk Management, BS 31100 |
| 2116 |
Supply Chain Management |
| 2117 |
Best Practices for Quality Managers & Quality Coordinators |
| 2200 |
Food & Quality Safety |
| 2201 |
Effective HACCP Plan Development |
| 2202 |
ISO 22000, Food Safety Management System |
| 2203 |
Best Practices in Food Hygiene |
| 2204 |
ISO 22000 IRCA Lead Auditor |
| 2300 |
ISO 14001, Environment Management Systems |
| 2301 |
Environmental Audit, ISO 19011: 2002 QMS, Guidelines on Quality & Environmental Auditing |
| 2401 |
OHSAS 18001 - Occupational Health & Safety Management System |
| 2402 |
Health & Safety Audit, ISO 19011: 2002 OH&SMS, Guidelines on Quality & Environmental Auditing |
| 2403 |
ISM, International Safety Management |
| 2404 |
ASC, Assured Safe Catering |
| 2405 |
Lead Auditor OHSAS 18001 - Health Safety Management Systems |
| 2500 |
ISO 16949 - QS 9000, Automobile Industry Management System |
| 2600 |
Best Practices in Purchasing Management |
| 2701 |
Best Practices in Inventory Management |
| 2702 |
Best Practices in Stock Management |
| 2703 |
Best Practices in Plant Management |
| 2704 |
Best Practices in Procurement |
| 2800 |
ISO 50001- Energy Efficiency Management System |
| 3110 |
Best Practices in Talent Management |
| 3111 |
Talent Management, Fundamentals of Visionary Human Resources Management |
| 3112 |
Talent Management Mapping |
| 3113 |
The Human Resources Scorecard |
| 3114 |
Editing & Developing a Job Description |
| 3120 |
Talent Acquisition, Recruitment & Selection |
| 3121 |
Talent Acquisition Techniques - Recruitment & Selection |
| 3122 |
Interviewing Skills, Best Practices for Conducting Effective Interviews |
| 3123 |
Methods & Tools for Effective Talent Acquisition Testing |
| 3124 |
Personal Profile Analysis / Human Job Analysis |
| 3130 |
Training & Development |
| 3131 |
Best Practices in Training & Development |
| 3132 |
Best Practices in Career Planning |
| 3133 |
Best Practices in Training Impact Analysis |
| 3134 |
Psychoteraphy & Andragogy for Corporate Executives |
| 3136 |
Best Practices in Counseling |
| 3140 |
Performance Appraisal |
| 3141 |
Best Practices in Performance Appraisal |
| 3142 |
Best Practices in 360 Degrees Performance Appraisal |
| 3150 |
Compensation & Benefit |
| 3151 |
Designing & Monitoring a Compensation System |
| 3152 |
Designing & Developing a Benefit Plan |
| 3153 |
Designing & Developing a Salary Scale |
| 3155 |
Best Employee Scheme based on Customer Recommendations |
| 3156 |
Employee Performance Incentive Program (EPIP) based on Sales Results |
| 3160 |
Employee Satisfaction & Retention |
| 3161 |
Designing & Developing an Employee Satisfaction Survey |
| 3162 |
Best practices in Employee Recognition Scheme |
| 3163 |
Best Practices in Talent Retention Techniques |
| 3167 |
Editing & Developing effective Job descriptions |
| 3171 |
Best Practices in Exit Interview |
| 3172 |
Best Practices in Succession Planning |
| 3173 |
Best Practices in Career Planning & Promotion |
| 3200 |
Personal Development |
| 3211 |
Best Practices in Leadership |
| 3212 |
Best Practices in Team Building |
| 3213 |
Best Practices in Conflict Management |
| 3214 |
Motivation at Workplace |
| 3215 |
Delegation & Empowerment |
| 3218 |
Creative Problem Solving |
| 3219 |
Excellence in Supervisory Skills |
| 3220 |
Best Practices for Business Development Managers |
| 3221 |
Effective Meetings Management |
| 3222 |
Effective Executive Speaking |
| 3226 |
Organizational Skills |
| 3227 |
Stress & Time Management |
| 3228 |
Emotional Intelligence |
| 3229 |
Neurolinguistic Programming (NLP) |
| 3229.1 |
Transactional Analysis |
| 3230 |
Leading Performance & Change |
| 3231 |
Best Practices in Change Management |
| 3232 |
Best Practices in Crisis management |
| 3234 |
Performance & Change |
| 3241 |
Best Practices in entrpreneurship |
| 3242 |
Best Practices in Business Ethics |
| 3270 |
Interpersonal Skills |
| 3271 |
Effective Communication Skills |
| 3272 |
Best Practices in Presentation Skills |
| 3273 |
Written Communication Skills |
| 3291 |
Best Practices for Secretaries |
| 3292 |
Best Practices for Executive Secretaries & Office Managers |
| 3293 |
Effective Negotiation Skills |
| 3295 |
Best Practices in Report Writing |
| 3296 |
Designing and Organizing a "Human Resources Department" in a SME |
| 3297 |
Best Practices for HR Managers |
| 3298 |
Basic Administrative Competencies |
| 3299 |
Conducting Effective Meetings |
| 3300 |
Best Practices for Receiving, Hosting and Guiding |
| 4001 |
Best Practices in Developing an Organizational Structure |
| 4001 |
Best practices in designing Organizational charts |
| 4002 |
Best Practices in Restructuring & Right-sizing |
| 4003 |
Best Practices in Cross Departmental Reporting & Communication |
| 4004 |
Developing & Standardizing Organisational Layers |
| 5001 |
Marketing Concepts & Practices |
| 5002 |
Marketing Policies & Procedures |
| 5003 |
Developing Winning Marketing Plan |
| 5004 |
Strategic Marketing Management |
| 5006 |
Planning & Developing New Products |
| 5007 |
B2B in Marketing Strategies |
| 5008 |
Best Practices Merchandising Techniques |
| 5009 |
Excellence in Brand Management |
| 5010 |
Excellence in Telemarketing |
| 5011 |
Marketing for Non-Marketers |
| 5012 |
Best Practices in Designing New Product Designing & Launching |
| 5013 |
Best Practices in Pricing |
| 5014 |
Efficient Stock Loss in retail & distribution |
| 5015 |
Excellence in Brand Building |
| 5016 |
Advertizing & Media Planning |
| 5017 |
Best Practices in Branding and Rebranding |
| 5018 |
Best practices in Geographical Expansion Strategies |
| 5019 |
Design & Development of Promotional campaign (ATL/BTL) |
| 5020 |
Best Practices in Key Account Management |
| 5021 |
Effective Market Studies |
| 5022 |
International Marketing |
| 5023 |
Best Practices in Business Intelligence |
| 5024 |
Excellence in Marketing For Restaurants, Cafes, Hotels, Clubs & Bars |
| 5025 |
Best Practices in Social Media Marketing |
| 5026 |
Best Practices for Marketing Managers |
| 6001 |
Sales Process Design |
| 6002 |
Sales Policies & Procedures |
| 6003 |
Sales Objectives & KPI S |
| 6004 |
Excellence in Selling Techniques |
| 6005 |
Advanced Selling Techniques |
| 6006 |
Selling Techniques for the Sales Managers and Supervisors |
| 6008 |
Cross-Selling & Up-selling |
| 6011 |
Excellence in Telesales / Telephone Selling |
| 6012 |
Effective Negotiation Skills |
| 6013 |
Advanced Selling Techniques in Cross-Selling & Upselling |
| 6014 |
KYC (Know Your Customers) |
| 6015 |
Excellence in Selling Techniques, Cross-Selling & Up-Selling for Pharmaceuticals |
| 6015 |
Excellence in Selling Techniques for Pharmaceuticals |
| 7001 |
Customer Service Process Design |
| 7002 |
Customer Service Policy - Customer Charter |
| 7003 |
Customer Service KPI s, Monitoring & Evaluation |
| 7004 |
Excellence in Customer Service |
| 7005 |
Handling Customer Complaints |
| 7006 |
Situational Servicing of Customers |
| 7007 |
Customer Risk Management Framework, Monitoring & Evaluation |
| 7008 |
Customer Relationship Management (CRM) |
| 7009 |
Excellence in Managing a Customer Contact Center |
| 7010 |
Building a World Class Customer Service Center |
| 7011 |
Customer Service Manual |
| 7012 |
Building Customer loyalty programs |
| 7013 |
Managing & Measuring Customer Satisfaction |
| 7014 |
Best Practices for Customer Service Representatives (CSR) |
| 7015 |
Best Practices in Mystery Shopping |
| 7016 |
Developing Customer Loyalty Programs |
| 7017 |
Customer Satisfaction Surveys |
| 7018 |
Customer Complaint Scheme, |
| 7019 |
Develop a Script for Call Centers |
| 7020 |
Customer Groups and follow-up of Key Accounts & VIPs |
| 8001 |
IT Policies & Procedures |
| 8002 |
Introduction to CMMI, Capability Maturity Model Integration |
| 8003 |
ISO 27001:2005, Information Security Management System |
| 8004 |
TickIT, Quality Management for Software Industry |
| 8005 |
ISO/IEC 12207 Software Life Cycle Processes |
| 8006 |
BS 15000, Best Practice for ITIL service management |
| 8007 |
Information Security Audit |
| 8008 |
IT Service management (IS0 20000) |
| 8009 |
Effective Risk Management |
| 9001 |
Financial Policies & Procedures |
| 9002 |
Activity Based Costing |
| 9003 |
Business Plan Development |
| 9004 |
Efficiency in Cost Accounting |
| 9005 |
Introduction to Internal Auditing |
| 9006 |
International Accounting Standards (IAS) |
| 9007 |
Best Practices in Feasibility Studies |
| 9008 |
Best practices for managing premises & facilities |
| 9009 |
Best Practices in Investment managenment |
| 9010 |
BCM 25999- Bussiness Continuity Management |
| 9011 |
Disaster Recovery Planning |
| 10000 |
Technical Analysis & Money Management |
| 10001 |
Best Practices in Intelligence & Innovations in Financial Products & Services |
| 10002 |
Risk Management in Financial Organizations: Operational Approach |
| 10003 |
ETFs in Islamic Countries |
| 10004 |
2011 Regional Conference: Trading Techniques & Systems in Arab Financial & Stock Markets |
| 10005 |
Best Practices in Event Management |
| 10005 |
Basics in Managing School Children with Learning Difficulties |
| 10100 |
Visionary Entrepreneur Awards Panel II |
| 11001 |
Working out a pricing strategy in SMEs |
| 11002 |
Positioning Yourself in the Market |
| 11003 |
Developing an Integrated Marketing Communication Strategy |
| 11004 |
Working With Budgets |
| 11005 |
Achieving Success in Marketing |
| 11006 |
Using & Analyzing Financial Statements |
| 11007 |
Developing a Business Plan for a New Venture |
| 11008 |
Preparing Your Product Strategy |
|
