Formulation and Development of the Corporate Strategy based on the Company’s Mission & Vision at Karabakh Telecom
1.Management Mix experts formulated the corporate Strategy based on the mission & vision and also taking into account organization’s strengths & weaknesses, opportunities & threats in the market.
2.Following courses were delivered:
1.Excellence in Customer Service;
2.Conflict management;
3.Handling customer complaint;
4.Creative Problem solving;
5.Communication skills;
6.Service mix;
7.Teamwork skills;
8.Sales;
9.Leadership skills;
10.Strategic thinking.